FAQ
Frequently Asked Questions
We invite you to explore the sections below to find answers to the most common questions.
Can’t find what you’re looking for or still need help?
Feel free to contact us — we’re here for you.
1. General Questions
What is your return policy?
We want you to be fully satisfied with your order.
That’s why we accept returns within 14 days of the purchase date.
For detailed instructions, please visit our [Returns Page].
How can I track my order?
Once your order is shipped, you'll receive a tracking number via email.
Use this to follow your delivery on our website or the carrier’s website.
Can I cancel or modify my order?
Changes happen — we get it.
If you want to modify or cancel your order, contact us as soon as possible.
We’ll do our best to help before the order is processed.
2. Product Questions
What size should I order?
To help you find the right fit, we provide a sizing chart on each product page.
Be sure to check it for accurate measurements.
What is this product made of?
You can find material details in the "Product Description" on the product page.
Still have questions? Reach out — we’re happy to clarify.
Can I see this product in other colors?
If other colors are available, you’ll see them listed on the product page.
Can’t find the one you’re looking for? Let us know — we’ll check for you.
3. Payment Questions
Which payment methods do you accept?
We support multiple secure payment options, including:
Visa, MasterCard, American Express, Bancontact, PayPal, Apple Pay.
Is my payment information safe?
Absolutely.
All transactions are processed securely using industry-standard encryption technology.
Your data is protected — always.
4. Shipping Questions
How long does shipping take?
Shipping times depend on your location, but most orders arrive within 7–15 business days.
For more details, check our [Shipping Policy].
How much does shipping cost?
We offer free worldwide shipping on every order — always!
No hidden fees. No minimum order required.
Just order and relax — we’ll take care of the rest.
Do you ship to P.O. boxes?
Yes, we do.
Just make sure your shipping address is complete and accurate to avoid delays.
5. Contact & Support
How can I contact customer service?
You can reach us at:
📧 info@disobeypeople.com
What are your customer service hours?
Our team is available:
🕘 Monday to Saturday, 9:00 – 18:00 CET
We aim to respond outside of those hours as well whenever possible.
How can I leave feedback?
We love hearing from you.
Use the contact form on our website or send us an email at info@disobeypeople.com.
Do you have a physical store?
Not at the moment.
We operate through our warehouse to keep costs low and offer you better prices online.